bajimat Terms and Conditions

Purpose and Scope of the Service

The bajimat platform operates for entertainment purposes only. All games, betting options, and associated features available here are for adults only. Deposits, withdrawals, bonus claims, and customer support — all are governed by these terms.

Age Requirement

The minimum age to use any service on bajimat is 21 years (21+). Users must provide valid proof of age at registration and at any subsequent verification. If registration is completed by a person under the minimum age, that account will be closed immediately and all associated balances may be forfeited.

Precedence of Terms

Where separate terms exist for a specific promotion or bonus offer, those terms act as a supplement to these general terms. In the event of a conflict, the specific terms will take precedence. However, the legal provisions of this main document remain in force at all times.

Registration Requirements

To complete registration, each user must provide the following information accurately:

• Full name (matching your national ID card or passport)
• Active mobile number and email address
• Date of birth (confirming you are 21 years of age or older)
• A chosen password (at least eight characters, including numbers and special characters)

One Person, One Account

Only one account per person is permitted. If the same individual or multiple members of the same household operate separate accounts using the same device, IP address, or payment method, those accounts may be treated as duplicates and any associated bonuses may be cancelled.

Account Security

The user bears full responsibility for keeping their login credentials confidential. Passwords must never be shared with any third party. If unauthorised access is suspected, bajimat's support team must be notified immediately. Any loss to the account resulting from negligence is the user's own responsibility.

Identity Verification (KYC)

Before processing a withdrawal, or at any time bajimat considers it necessary, bajimat may request the user's national ID card, passport, or other government-issued documents. If documents are not submitted within the specified period, the account may be temporarily suspended.

Supported Payment Methods

bajimat currently supports deposits and withdrawals through the following methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks)

Payments operated in a third party's name will not be accepted. Deposits and withdrawals must be made through a method owned by the same individual.

Minimum Amounts

The minimum deposit amount across all methods is ৳200 and the minimum withdrawal amount is ৳500. No transaction below these limits will be processed.

Withdrawal Timeframe

After successful verification, withdrawals are generally processed within 10 to 45 minutes. bajimat is not liable for delays caused by bank holidays or technical issues, but in such situations the support team will notify the user in a timely manner.

Source of Funds

The user confirms that funds deposited come from a legitimate source. If any transaction is identified as connected to money laundering or financial fraud, the associated account will be immediately suspended and the relevant authorities will be informed.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. Before this bonus can be withdrawn, the bonus amount must be wagered 10 times. For example: depositing ৳1,000 adds ৳1,000 in bonus, bringing the total balance to ৳2,000, and a wager of ৳1,000 × 10 = ৳10,000 will be required before the bonus can be withdrawn.

General Bonus Terms

• Each account may claim each promotional offer only once, up to the set limit.
• Bets placed with bonus balance may be restricted to specific games depending on the bonus type.
• If a withdrawal is requested before the required wagering conditions are met, the bonus balance may be cancelled.
• bajimat reserves the right to change, suspend, or cancel any promotional offer at any time without reason.
• If misuse of a promotional offer is proven, the associated bonus and any potential winnings will be forfeited.

VIP and Ongoing Offers

The VIP programme has three tiers: Bronze, Silver, and Gold. The weekly cashback is a set percentage of the net loss for that week. The maximum rate for Silver members is 0.7%, meaning a net loss of ৳20,000 in that week gives a cashback of ৳20,000 × 0.7% = ৳140. Each ongoing offer has its own wagering conditions and validity period, detailed on the relevant offer page.

Fair Play Guarantee

All games on bajimat use Random Number Generator (RNG) technology operated by recognised third-party game studios. The platform does not and cannot interfere with game outcomes.

Bet Limits

Each game and betting market has its own minimum and maximum bet limits, which are displayed within the game. Additional limits may apply when placing bets with bonus balance.

Technical Errors

If a game remains incomplete due to a server disruption, internet disconnection, or a fault in the game software, that round may be considered void. In such situations, users may contact the 24/7 support team.

Prohibited Activities

• Operating multiple accounts for the purpose of abusing bonuses
• Collusion (playing in coordination with other players)
• Placing bets using automated bots or software
• Attempting to exploit game vulnerabilities to gain abnormal profits
• Conducting transactions using another member's account details

Limit-Setting Features

bajimat believes that entertainment should be enjoyed within safe boundaries. For this reason, each member can set daily, weekly, or monthly deposit and bet limits from their account settings. There is also an option to request a voluntary temporary suspension of the account if needed.

We recommend reading our detailed Responsible Gaming guide to help manage your gaming habits.

Self-Exclusion Process

If a user wishes to take a temporary break or permanently stop using the service, they can activate self-exclusion through the support team. While self-exclusion is active, no deposits, bets, or bonus claims can be made from that account.

Collection of Personal Information

For the purpose of registration and service delivery, bajimat collects users' names, contact details, payment information, and usage history. Full details of how this information is used and kept secure can be found in our Privacy Policy.

Data Sharing

Users' personal information is not shared with third parties for commercial purposes. However, limited information may be provided to technology providers necessary for operating the service and to competent authorities in response to lawful requests.

Cookies and Tracking

Cookies and similar technologies are used to improve the website experience. Consent for cookies is requested on the first visit to the website. Withdrawing consent may limit certain functionalities.

bajimat's Rights

bajimat may temporarily suspend or permanently close an account without prior warning for any of the following reasons:

• Breach of any provision of these terms and conditions
• Providing false or misleading registration information
• Suspicious activity related to fraud or money laundering
• Bonus abuse or fraudulent conduct towards the system
• Abusive behaviour towards other members or staff

User Request to Close Account

If a user wishes to voluntarily close their account, they may contact the support team. Before closure, all active bets must be settled and any verified balance must be withdrawn. If any active bonus wagering conditions remain unfulfilled, that bonus balance will be forfeited.

Service Availability

bajimat strives to provide uninterrupted service, but the service may be temporarily unavailable due to maintenance, technical upgrades, or unavoidable circumstances. bajimat is not liable for any bets or games affected during such periods.

Third-Party Services

bajimat is not directly liable for faults in payment gateways, game software providers, or other third-party services. However, the support team will actively work to resolve such issues where possible.

Maximum Liability

bajimat's maximum liability shall under no circumstances exceed the actual cash balance held in the user's account. bajimat bears no liability for indirect or consequential losses.

Complaint Submission Process

If there is a dispute regarding a transaction or game outcome, the support team must be informed in detail within 72 hours of the event. Including screenshots, transaction IDs, and any relevant information in the complaint will help achieve a faster resolution.

For answers to common questions, we recommend visiting our Frequently Asked Questions (FAQ) page, where answers to common questions about accounts, payments, and games are compiled.

Resolution Timeframe

The support team will acknowledge receipt of the complaint and provide information on next steps. Resolution time may vary depending on the complexity of the issue. bajimat's decision will be considered final.

Right to Amend

bajimat reserves the right to amend these terms and conditions at any time. For significant changes, notice will be sent to the registered email address. Continued use of the platform after a change will be taken as acceptance of the new terms.

Language Precedence

These terms and conditions may be available in Bengali and English. In the event of any conflict in interpretation, the English version will take precedence.

Severability

If any provision of these terms and conditions is found to be unenforceable, the remaining provisions will continue in full force and effect. Waiving one condition does not constitute a waiver of any other condition.

Entire Agreement

These Terms and Conditions, together with the separate terms of any specific promotion, form the complete agreement between bajimat and the user. Any previous oral or written understanding is replaced by this document. For more information about bajimat, please visit our About Us page.