Legal Document

bajimat Privacy Policy

Protecting your personal information is our responsibility. This document provides a full explanation of how bajimat collects information, what purposes it is used for, and how it is kept secure.

SSL Encrypted Protection
Last Updated: 2025
For Ages 21+
Last Revised: January 2025

1 Introduction and Scope

This privacy policy sets out our commitments and procedures regarding the collection, processing, and protection of personal information of bajimat platform users. By accessing bajimatlogin.cam or registering an account, you are considered to have accepted the terms of this policy.

This policy applies to all bajimat services — casino games, sports betting, live casino, and all other sections. You must be 21 years of age or older to use this platform.

Important: Our Terms and Conditions and this privacy policy complement each other. Reading both documents together will give you a complete picture of your relationship with bajimat.

2 Types of Information Collected

bajimat collects two types of information — what users provide directly, and what is generated automatically during use of the platform.

Information provided directly:

  • Full name, date of birth, and gender
  • Mobile number and email address
  • Bank account number and mobile banking numbers such as bKash, Nagad, Rocket, Upay — only for deposit and withdrawal purposes
  • National ID or passport details (at the time of identity verification)
  • Username and password created by the user
  • Messages or complaint details submitted during contact

Automatically collected information:

  • Device type, operating system, and browser version
  • IP address and approximate geographic location
  • Site access times, page view history, and session duration
  • Betting history, win/loss records, and transaction details
  • Data collected through cookies and tracking technologies

3 Purpose of Using Information

bajimat uses your information only for specific and legitimate purposes. Those purposes are clearly stated below:

  • Account management: Handling registration, login, identity verification, and account security.
  • Financial transactions: Processing deposits and withdrawals and preventing fraud.
  • Customer support: Resolving issues, handling complaints, and providing assistance via 24/7 live chat.
  • Bonuses and promotions: Sending relevant offers and determining user eligibility.
  • Platform improvement: Analysing user experience to improve service quality.
  • Responsible gaming: Identifying patterns of excessive betting and providing support to users when needed.
  • Security and compliance: Preventing illegal activity and following applicable regulations.

Your information is never sold and is never used beyond the purposes listed above.

4 Sharing Information with Third Parties

bajimat does not sell or rent your information to any third party. However, in limited circumstances, information may be shared with certain third parties:

  • Payment processors: bKash, Nagad, Rocket, Upay, and bank transfer providers receive only the information needed to complete a transaction.
  • Game providers: Studios such as Evolution, Pragmatic Play, and PG Soft process technical data to run games — not personal identity information.
  • Identity verification services: Trusted third-party services may be used for account verification.
  • Legal obligations: We are legally required to provide information upon a court order or a lawful request from a relevant authority.
For any sharing of information with third parties, the same standard of privacy protection is ensured from them. They may not use this information beyond bajimat's instructions.

5 Information Security Methods

bajimat follows industry-standard technology and practices to protect your information. The key elements of our security framework are:

  • SSL encryption: All communication with the site is encrypted using SSL technology, making it practically impossible for third parties to intercept data.
  • Password protection: Passwords are never stored in plain form — only encrypted hashes are kept.
  • Two-factor verification (OTP): OTP verification for login and financial transactions adds an extra layer of security.
  • Access control: Among staff, only authorised personnel can access personal information.
  • Regular security audits: Security audits are conducted regularly to identify system vulnerabilities.
  • Data separation: Financial information and personal information are stored separately using secure methods.

If there is any indication of a security issue, you will be notified as quickly as possible and steps will be taken to resolve it.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used on the bajimat site. These technologies are necessary for site performance, user convenience, and security.

Types of cookies:

  • Essential cookies: These are required to maintain login sessions and keep the site's core functions running — without them, the site does not work properly.
  • Functional cookies: Used to remember your language preference, game settings, and similar choices.
  • Analytics cookies: Used to understand which parts of the site are used most — all data is anonymous.
  • Security cookies: Help prevent fraud and unauthorised access.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working properly.

7 Data Retention Period

Necessary information is kept for as long as your account is active. After an account is closed, some information is retained for a specified period:

  • Financial transaction records: Kept for the period required by applicable regulations for legal purposes.
  • Identity verification documents: Securely deleted after account closure, but may need to be retained longer due to legal obligations.
  • Communication history: Retained for a limited period to ensure customer service quality.
  • Analytics data: May be retained in anonymised form for an extended period.

Once information is no longer needed, it is securely deleted or anonymised.

8 User Rights

Every bajimat user has certain fundamental rights over their own information. We respect these rights and help users exercise them:

  • Right to access: You may request to know what information we hold about you.
  • Right to correction: If any information is incorrect or outdated, you may request that it be corrected.
  • Right to deletion: In certain circumstances you may request that your information be deleted, though where legal obligations exist, it may not be possible to delete all information.
  • Right to restrict processing: You may request that your information not be used for specific purposes.
  • Right to object: You may opt out of marketing communications or object to certain uses of your information.
  • Right to data portability: You may request your information in a commonly used format.

To exercise any of these rights, contact us directly. For more details about us, visit our About Us page.

Responsible gaming: You also have the right to control your playing behaviour. See our Responsible Gaming guide for information on setting deposit limits, taking a temporary break, or self-exclusion.

9 Protection of Minors

bajimat is a 21+ platform. It is strictly prohibited for anyone under the age of 21 to open an account or use the services on this site.

We follow an age verification process at the time of account registration. If it becomes known that an account holder is under 21, that account is immediately closed and the related information is deleted in accordance with legal requirements.

If you are aware that someone under the age of 21 is using this platform, please notify our support team immediately.

10 Policy Changes and Updates

This privacy policy may be updated from time to time due to changes in the scope of services or legal requirements. Users will be informed in advance of any significant changes.

You can tell when the policy was last updated by checking the "Last Revised" date at the top of the policy. Continued use of the platform after a new policy is published will be considered acceptance of the revised policy.

If you have any questions or need clarification about any part of this policy, contact us directly. For general questions, you can also visit our FAQ section, where you will find answers on data protection and other topics.

Privacy Contact

Our support team is always available for any requests, complaints, or questions regarding data protection.

Live Chat

Use the site's live chat for instant support in Bengali and English, 24 hours a day, 7 days a week.

Email

For written requests regarding privacy, email us at:
[email protected]